E673 - The Real Reason Your New Hires Fall Short

Your new hire isn’t “bad” after three days, they’re lost in your system. When we throw someone into a busy dental office with a login, a quick tour, and a vague “just ask questions,” we create office survival training. That is not onboarding, and it is one of the fastest paths to turnover, resentment, and the feeling that you can never keep a solid dental team.

I break down why dental experience doesn’t automatically translate into performance in your practice. Every office has a different pace, different expectations, different practice management software, and a different way...