E687 - Short Staffed? Here's What to Do

Your dental practice feels like it’s barely surviving, the team is overwhelmed, and the plan sounds logical: “Once we hire one more assistant or one more hygienist, then we’ll fix the systems.” I’m challenging that idea head-on, because waiting doesn’t pause the chaos. It feeds it. When we delay training, accountability, and process improvement, we create the exact environment that drives burnout, frustration, and turnover in a short staffed dental office.

I walk through the cycle I see constantly in dental practice management: we hire someone, we rush onboarding, the new team member is afraid to...