E698 - Simple Ways to Turn Patient Objections Into a Yes

Cost, timing, pain, insurance. These objections don't mean a patient is saying "no."

In this episode, the DPH coaches share how they handle the most common patient objections and turn them into a "yes." You'll learn how to present treatment plans big and small — with confidence, and without being salesy or putting patients on the defensive.

Topics discussed:

(00:00) Introduction

(01:51) Why even obvious treatment gets turned down

(04:42) Defining an objection (and why they happen)

(06:47) Handling cost objections without getting defensive

(13:10) When an objection stops you cold

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