Lock and Code

Forget the runaway train thrillingly shot in Buster Keaton’s 1926 film “The General,” and never mind the charging locomotive rescued by actors Denzel Washington and Chris Pine in the 2010 film “Unstoppable,” as there’s a far more frequent (and far less heart-pounding) railcar drama happening across California’s Bay Area: The repeated breakdown of the Bay Area Rapid Transit (BART) system, all because of a few networking errors.Opened in 1972, BART today carries about 175,000 people every weekday on five separate lines to 50 different stations placed across dozens of cities in the Bay Area, including San Francisco, Oakland, Berkeley, Daly...

On February 8, during the Super Bowl in the United States, countless owners of one of the most popular smart products today got a bit of a wakeup call: Their Ring doorbells could be used to see a whole lot more than they knew.In a commercial that was broadcast to one of most reliably enormous audiences in the country, Amazon, which owns the company Ring, promoted a new feature for its smart doorbells called “Search Party.” By scouring the footage of individual Ring cameras across a specific region, “Search Party” can implement AI-powered image recognition technology to find, as...

A funny thing happened on TikTok last month, and its brought allegations of censorship, manipulation, and control.It was the week of January 22, and after a long legal battle, TikTok had finally—for the first time in its company history—moved its ownership to new, American stewards. But with the American restructuring, TikTok users immediately reported that something had changed: videos would sometimes fail to record any views, and even direct messages would fail to send. But, according to user complaints, the flaws weren’t random. Instead, they befell users who spoke openly about topics that have become po...

In January, Google settled a lawsuit that pricked up a few ears: It agreed to pay $68 million to a wide array of people who sued the company together, alleging that Google’s voice-activated smart assistant had secretly recorded their conversations, which were then sent to advertisers to target them with promotions.Google denied any admission of wrongdoing in the settlement agreement, but the fact stands that one of the largest phone makers in the world decided to forego a trial against some potentially explosive surveillance allegations. It’s a decision that the public has already seen in the pa...

When you hear the words “data privacy,” what do you first imagine?Maybe you picture going into your social media apps and setting your profile and posts to private. Maybe you think about who you’ve shared your location with and deciding to revoke some of that access. Maybe you want to remove a few apps entirely from your smartphone, maybe you want to try a new web browser, maybe you even want to skirt the type of street-level surveillance provided by Automated License Plate Readers, which can record your car model, license plate number, and location on your...

There’s a bizarre thing happening online right now where everything is getting worse.Your Google results have become so bad that you’ve likely typed what you’re looking for, plus the word “Reddit,” so you can find discussion from actual humans. If you didn’t take this route, you might get served AI results from Google Gemini, which once recommended that every person should eat “at least one small rock per day.” Your Amazon results are a slog, filled with products that have surreptitiously paid reviews. Your Facebook feed could be entirely irrelevant because the company decided...

There’s an entire surveillance network popping up across the United States that has likely already captured your information, all for the non-suspicion of driving a car.Automated License Plate Readers, or ALPRs, are AI-powered cameras that scan and store an image of every single vehicle that passes their view. They are mounted onto street lights, installed under bridges, disguised in water barrels, and affixed onto telephone poles, lampposts, parking signs, and even cop cars.Once installed, these cameras capture a vehicle’s license plate number, along with its make, model, and color, and any iden...

This is the story of the world’s worst scam and how it is being used to fuel entire underground economies that have the power to rival nation-states across the globe. This is the story of “pig butchering.”“Pig butchering” is a violent term that is used to describe a growing type of online investment scam that has ruined the lives of countless victims all across the world. No age group is spared, nearly no country is untouched, and, if the numbers are true, with more than $6.5 billion stolen in 2024 alone, no scam might be more serious today, than...

It’s often said online that if a product is free, you’re the product, but what if that bargain was no longer true? What if, depending on the device you paid hard-earned money for, you still became a product yourself, to be measured, anonymized, collated, shared, or sold, often away from view?In 2024, a consumer rights group out of the UK teased this new reality when it published research into whether people’s air fryers—seriously–might be spying on them.By analyzing the associated Android apps for three separate air fryer models from three differen...

Everything’s easier with AI… except having to correct it.In just the three years since OpenAI released ChatGPT, not only has onlife life changed at home—it’s also changed at work. Some of the biggest software companies today, like Microsoft and Google, are forwarding a vision of an AI-powered future where people don’t write their own emails anymore, or make their own slide decks for presentations, or compile their own reports, or even read their own notifications, because AI will do it for them.But it turns out that offloading this type of work on...

In the final, cold winter months of the year, ChatGPT could be heating up.On October 14, OpenAI CEO Sam Altman said that the “restrictions” that his company previously placed on their flagship product, ChatGPT, would be removed, allowing, perhaps, for “erotica” in the future.“We made ChatGPT pretty restrictive to make sure we were being careful with mental health issues,” Altman wrote on the platform X. “We realize this made it less useful/enjoyable to many users who had no mental health problems, but given the seriousness of the issue we wanted to get this right.”T...

Google is everywhere in our lives. It’s reach into our data extends just as far.After investigating how much data Facebook had collected about him in his nearly 20 years with the platform, Lock and Code host David Ruiz had similar questions about the other Big Tech platforms in his life, and this time, he turned his attention to Google.Google dominates much of the modern web. It has a search engine that handles billions of requests a day. Its tracking and metrics service, Google Analytics, is embedded into reportedly 10s of millions of websites. Its...

“Connection” was the promise—and goal—of much of the early internet. No longer would people be separated from vital resources and news that was either too hard to reach or made simply inaccessible by governments. No longer would education be guarded behind walls both physical and paid. And no longer would your birthplace determine so much about the path of your life, as the internet could connect people to places, ideas, businesses, collaborations, and agency.Somewhere along the line though, “connection” got co-opted. The same platforms that brought billions of people together—including Facebook, Twitter, Instagram, TikTok, and Sn...

There’s more about you online than you know.The company Acxiom, for example, has probably determined whether you’re a heavy drinker, or if you’re overweight, or if you smoke (or all three). The same company has also probably estimated—to the exact dollar—the amount you spend every year on dining out, donating to charities, and traveling domestically. Another company Experian, has probably made a series of decisions about whether you are “Likely,” “Unlikely,” “Highly Likely,” etc., to shop at a mattress store, visit a theme park, or frequent the gym.This isn’t the data most pe...

In the late 2010s, a group of sheriffs out of Pasco County, Florida, believed they could predict crime. The Sheriff’s Department there had piloted a program called “Intelligence-Led Policing” and the program would allegedly analyze disparate points of data to identify would-be criminals.But in reality, the program didn’t so much predict crime, as it did make criminals out of everyday people, including children. High schoolers’ grades were fed into the Florida program, along with their attendance records and their history with “office discipline.” And after the “Intelligence-Led Policing” service analyzed the data, it instructed law e...

If there’s one thing that scam hunter Julie-Anne Kearns wants everyone to know, it is that no one is immune from a scam. And she would know—she fell for one last year.For years now, Kearns has made a name for herself on TikTok as a scam awareness and education expert. Popular under the name @staysafewithmjules, Kearns makes videos about scam identification and defense. She has posted countless profile pictures that are used and repeated by online scammers across different accounts. She has flagged active scam accounts on Instagram and detailed their strategies. And, perhaps most...

The internet is cracking apart. It’s exactly what some politicians want.In June, a Texas law that requires age verification on certain websites withstood a legal challenge brought all the way to the US Supreme Court. It could be a blueprint for how the internet will change very soon.The law, titled HB 1181 and passed in 2023, places new requirements on websites that portray or depict “sexual material harmful to minors.” With the law, the owners or operators of websites that contain images or videos or illustrations or descriptions that “more than one-third of which is sexual...

For decades, digital rights activists, technologists, and cybersecurity experts have worried about what would happen if the US government secretly broke into people’s encrypted communications.The weird thing, though, is that it's already happened—sort of.US intelligence agencies, including the FBI and NSA, have long sought what is called a “backdoor” into the secure and private messages that are traded through platforms like WhatsApp, Signal, and Apple’s Messages. These applications all provide what is called “end-to-end encryption,” and while the technology guarantees confidentiality for journalists, human rights activists, political dissidents, and everyday people across...

“Health” isn’t the first feature that most anyone thinks about when trying out a new technology, but a recent spate of news is forcing the issue when it comes to artificial intelligence (AI).In June, The New York Times reported on a group of ChatGPT users who believed the AI-powered chat tool and generative large language model held secretive, even arcane information. It told one mother that she could use ChatGPT to commune with “the guardians,” and it told another man that the world around him was fake, that he needed to separate from his family to break fre...

There’s a unique counter response to romance scammers.Her name is Becky Holmes.Holmes, an expert and author on romance scams, has spent years responding to nearly every romance scammer who lands a message in her inbox. She told one scammer pretending to be Brad Pitt that she needed immediate help hiding the body of one of her murder victims. She made one romance scammer laugh at her immediate willingness to take an international flight to see him. She has told scammers she lives at addresses with lewd street names, she has sent pictures of ap...