The ITPro Podcast

In this special edition of the ITPro Podcast, host Bobby Hellard speaks with Stephen Ennis, VP Services EMEA at TD SYNNEX, about why attaching services to technology products has become a strategic imperative across the channel.Episode HighlightsOutcome-driven solutions: Shifting from standalone product sales toward complete business outcomes that meet modern customer expectations.The services value cycle: Leveraging TD SYNNEX's framework across pre-deployment training, deployment integration, white-label 24/7 managed support, and circular IT end-of-life recycling.Predictable revenue: Building long-term customer relationships and driving recurring revenue by filling skills and service capability gaps.SPECIAL EDITION: TD...

Findings from Box’s State of AI in the Enterprise survey show 83% of enterprises are now running agents in some capacity.These bots are enabling teams to drive productivity and efficiency, but as with any new technology, smooth integration can be a challenge - and security risk.Recent agent-related incidents in the tech industry have sparked concerns about long-term security implications.In this week’s episode of the ITPro Podcast, Ross Kelly and Bobby Hellard speak with Box CISO Heather Ceylan to discuss how Box is using agents internally, and how enterprises can adop...

In this special edition of the ITPro Podcast, TD SYNNEX’s Nick Such discusses how the MSP Evolve™ framework helps Managed Service Providers scale recurring revenue and navigate growing market pressures. The episode addresses key industry challenges, including security threats, talent shortages, and rapid technology changes.Episode HighlightsTailored Support: How MSP Evolve™ meets MSPs where they are rather than using a one-size-fits-all model.Core High-Growth Technologies: Leveraging resources across cybersecurity, hybrid cloud, and Destination AI.Six-Pillar Framework: Practical support to streamline operations, gain certifications, and drive measurable business outcomes.

This week, Bobby Hellard and Scott Bekker talk with ITPro’s news & analysis editor, Ross Kelly, to discuss some of the top stories from August.That includes Google acquiring a treasure trove of data from a defunct airline in a bid to bolster AI products. The auction to acquire data from Spirit Airlines hit headlines this month as Google outbid another industry player looking to capitalize on a trove of information.We also discuss TrendAI’s insider threat report, which looked at how cyber criminals are building increasingly sophisticated insider threat netw...

Poorly implemented IT strategies have a significant impact on businesses. From lackluster growth and financial losses to employee change fatigue, the risks are huge. With enterprises ramping up AI adoption, many are failing to learn the lessons from previous change programs and are diving headlong into projects.On this week's episode of the ITPro Podcast, Jane and Ross speak with Al Kingsley MBE, CEO of NetSupport, to explore how IT leaders can implement change, lead by example, and deliver successful transformation projects.

Supply chain attacks are increasingly common and increasingly disruptive, but organizations still struggle to defend against them properly.In this episode of the ITPro Podcast, Jane and Ross are joined by Haydn Brooks, CEO of supply chain security firm Risk Ledger, to talk about what threats businesses are facing, what mitigation strategies could work well, and why cyber teams need to work together throughout the supply chain.Highlights"Most of the attacks that you find in in kind of the supply chain main are untargeted. So it's where you've had a threat actor...

Hallucinations are an eternal problem in generative AI in particular, and while it’s true that large language models (LLMs) require vast amounts of data, the quality of that information will affect the quality of the output.What can businesses do to ensure they’re using AI both effectively and responsibly?In this episode of the ITPro Podcast, Jane and Ross are joined by Amanda Stent, head of AI strategy and research in the office of the CTO at Bloomberg, to examine what responsible AI is, how organizations can use it, and what has been achi...

In this episode, brought to you in association with Arctic Wolf, Jane speaks with Nick Dyer and Carl Adasa about moving from traditional MDR to an agentic SOC.

OpenAI and Anthropic both revealed this month that their "highly advanced" agents broke free of containment during a cybersecurity training exercise. Both businesses said this shows how advanced their AI agents are but is that the whole story?This week, Jane and Scott are joined by news editor Ross Kelly to discuss the biggest story of July, plus Jane's takeaways from AMD Advancing AI.

There's no ITPro podcast episode today, instead we will be putting out the episode you'd normally have in your feed today on Monday. Then we'll be back to our normal Friday routine.Thanks for listening!

Organizations have been rushing to the public cloud, often without much thought given to strategically placing workloads.Over the intervening years, however, IT and business decision makers have learned that while public cloud can be useful for some applications, there's no one size fits all and AI has brought this to even greater focus.What's the role of private cloud in managing workloads effectively and how can businesses strategically choose what path is best for them?In this episode, in association with Redcentric, the ITPro Podcast is joined by senior product manager for...

Data is treated as a source of untapped riches for businesses, promising a world of better insight and easier management. What’s less discussed is how it’s possible to drown in this ocean of information – more data sometimes just means more noise, and this is as true in IT as in any other profession.Why doesn’t more data produce better results? Is there a better way forward? And what does this mean for the end users? On this episode of the ITPro Podcast, Bobby Hellard and Ross Kelly talk to Fernando Castanheira, the CIO of Riverbed...

Digital twins have been a key tool for organisations to create virtual replicas of operating environments. From transportation to manufacturing and oil & gas, they help simulate performance and prepare for ‘what-if scenarios’. But they’re evolving.On this week’s episode, Bobby talks to ITPro’s news and analysis editor, Ross Kelly, to ask what exactly a digital twin is and how they are evolving since the arrival of generative AI.The term ‘digital twin’ is even taking on different meanings; in some cases it’s not just a virtual replica of a factory floor, for example. We...

The rise and fall of tokenmaxxing has been dramatic, not least because of how quickly it happened. From a darling of CEOs wanting to show how AI-forward they are to a balance sheet nightmare, the journey this particular strategy for measuring AI lasted mere months before its star started to fade.In this episode of the ITPro Podcast, Jane and Bobby are joined by Frank Böhmer, CEO of Ninox, to talk about what prompted the trend in tokenmaxxing, why it fell apart, and what comes next.Could rising token costs boost interest in on-premises hardware?U...

It’s a very uncomfortable end to June with temperature records once again being broken across Europe. The technology world is moving forward unabated, though, still talking about AI and, in particular, the workforce and infrastructure that underpins it.Do we have the talent to meet the demand for AI? Do we have the power to keep our data centers operational? And can the European Union get us off our dependence on Google Workspace and Microsoft 365?ITPro’s news editor Ross Kelly joins Jane and Bobby to look back on some of the most interesting stor...

This week’s episode comes to you live from Las Vegas, where we link up with Jane McCallion at HPE Discover and also ITPro’s news editor, Ross Kelly, at Pure Accelerate.Jane talks us through all the major announcements at HPE, with a heavy focus on how its Juniper Networks acquisition is impacting its new products and services. She also gives her thoughts on CEO Antonio Neri and the company’s approach to agents.Across the Las Vegas Strip at Resorts World, Ross gives us his insight into Everpure, the impact of rising hardware costs...

Are businesses heading for an AI pricing time bomb? With companies like Uber suddenly raising concerns about the inability to draw a clear line between token usage and visible improvements, there is a growing question about the real cost of AI and agents.On this episode of the ITPro Podcast, Bobby Hellard and Ross Kelly are joined by the CEO of Mendix, Raymond Kok, to discuss the different scenarios facing businesses as the true cost of AI hits home.Highlights“I think more and more the conversation is shifting in that direction. So, st...

When we talk about wireless connectivity, often what we’re thinking about is WiFi, however mobile connectivity such as 5G is still important for many sectors.What happens to a business when mobile connectivity is inadequate or fails completely?On this episode of the ITPro Podcast Jane and Bobby are joined by Paul McHugh, VP of EMEA sales at Ericsson, to discuss how wireless connectivity issues can affect businesses.Sign up to the ITPro Newsletter for more content like this direct to your inbox every day.Three and Ericsson just launched a fi...

Many IT leaders are at a crossroads in their careers, with the clear potential of AI for cybersecurity matched with the huge threat of AI-powered attacks.Recent releases such as Anthropic’s Claude Mythos have revealed the wave of AI-assisted vulnerability discovery, which will act as a powerful asset in the defender’s toolkit but could also become a potent weapon in the attacker’s arsenal.Luckily, IT leaders don’t have to make all these decisions alone. With the right partner today, they can get in the right mindset for AI-speed attacks today, and make the...

The month of May is coming to a blistering hot end. Across Europe, new high temperature records are being set and unpredictability is very literally in the air as people wonder how they will adapt to these rapid meteorological changes long term.In the world of IT, technology may be evolving equally rapidly but are the takes from the AI faithful still that hot or is the discourse increasingly predictable?Plus, a dapper ransomware outfit is gaining infamy as one of the most active and successful cyber gangs in the world.Highlights<...