What Does Customer Success Look Like in Quantum Computing?

S3E24 - What Does Customer Success Look Like in Quantum Computing?

Published: September 8, 2025

Duration: 55:55

Curious about what really goes on behind the scenes in quantum computing—beyond the hype, buzzwords, and complex jargon? This episode of Impact Quantum is your ticket to the inner workings of the industry, as hosts Candace Gillhoolley and Frank La Vigne, along with our semi-sentient host BAILeY, sit down with Princeton PhD physicist and Quantum Machines’ customer success lead, Kevin Villegas Rosales.

Kevin takes us on a journey from his early fascination with the “very small things” in physics to his hands-on role helping university labs, startups, and companies tackle the real-world challenges of quantum hardware. We’ll de...