Changing Higher Ed

E298 - Stop-Outs, Transfers, and ROI: The Data Already Exists and You're Not Using It

Published: February 10, 2026

Duration: 36:59

Higher education is under mounting pressure to prove its value. But the data institutions need to respond already exists — most are just not using it strategically.

In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton speaks with Melba Amissi, Chief Customer and Operations Officer at the National Student Clearinghouse, about how the Clearinghouse's cross-institutional data can help college presidents and boards navigate the accountability, affordability, and workforce alignment challenges reshaping higher education.

Drawing on a career in financial services, fraud analytics, cybersecurity, and operational transformation, Amissi brings an outsider's perspective to higher ed...