Changing Higher Ed

E308 - Higher Ed Technology Change Management and Digital Transformation

Published: April 21, 2026

Duration: 37:39

Higher education's track record with technology change is uneven for a reason, and the reason is rarely the technology. It is whether leadership treats change management as a discipline that runs from planning through sustainment, or as a rollout activity bolted on at the end.

In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton speaks with Mike Toguchi, Chief Strategy Officer at Tectonic, about why technology projects in higher education succeed or fail on the strength of leadership behavior rather than tooling.

Drawing on 23 years working with universities, nonprofits, and foundations, including S...