Today In History with The Retrospectors

E1247 - Who Needs A Switchboard?

Published: December 5, 2025

Duration: 12:05

Queen Elizabeth II made Britain’s first long-distance automated phone call on 5th November, 1958 - when, from Bristol, she spoke directly to the Lord Provost of Edinburgh, 300 miles away, without the need for an Operator. 

Subscriber Trunk Dialing (STD) transformed the telephone network, but was not without its challenges: automation brought efficiency but also led to job losses, sparking some labour disputes, and the roll-out was not completed for twenty years. 

In this episode, Arion, Rebecca and Olly consider why women were selected over men as telephone operators; track the evolution of phone technology through inte...