
2411: What Your CPA Wishes You Knew About Payment Processing
Published: December 29, 2025
Duration: 52:35
On today's episode, Dr. Mark Costes sits down with longtime friend and CPA Chris Sands to unpack one of the most overlooked expenses in dental practices—credit card processing fees. In this insightful interview, recorded in the brand-new DSI studio, Chris shares why he co-founded Crown Card Services after noticing rising, unregulated merchant fees across hundreds of dental clients in his accounting firm.
He breaks down exactly how merchant processors operate, why "price creep" is so common, and how practices can save tens or even hundreds of thousands annually with the right setup. Mark and Chris also exp...