2418: Solving Dentistry's Biggest Headache with On-Demand Service
Published: January 7, 2026
Duration: 1:01:51
On today's episode, Dr. Mark Costes welcomes Eric Payne, founder and CEO of Tekagogo, a groundbreaking platform that's redefining how dental practices access equipment service. With 21 years at Henry Schein and deep roots in the dental industry, Eric saw firsthand the challenges of service delays, limited tech availability, and logistical headaches. That led to the creation of Tekagogo—an on-demand, Uber-style solution connecting dental offices directly with service technicians, cutting out unnecessary wait times and inefficiencies.
The two dive into the evolving dental landscape, the growing shortage in skilled trades, and how practices can embrace technology to ope...