2426: Boosting Treatment Acceptance Without Overwhelming Patients
Published: January 19, 2026
Duration: 47:06
On today's episode, Dr. Mark Costes welcomes back DSI Black Belt coach and seasoned dental entrepreneur Dr. Summer Kassmel for a power-packed, tactical conversation on case acceptance. Summer walks us through her step-by-step strategy to improve treatment plan acceptance, starting with clearly defined pillars of care and a unified team approach. She emphasizes the importance of consistency, calibrating with hygienists, and tailoring communication to the patient's personality without overwhelming them.
From managing chief complaints to using analogies patients understand, she explains how to prioritize treatment effectively and guide patients toward long-term oral health. Summer also shares how g...