The Dentalpreneur Podcast w/ Dr. Mark Costes

On today's episode, Dr. Summer Kassmel shares why even well-intentioned goals can slowly fall apart. She dives into common traps like borrowing clarity from others, focusing only on outcomes, underestimating CEO time, and tying success to comparison.  Dr. Kassmel explains how aligning goals with personal values, integrity, and authentic leadership creates stronger teams, healthier cultures, and sustainable growth. Instead of chasing numbers alone, she challenges listeners to build value-based behaviors that naturally drive results—and a practice they actually love walking into. Be sure to check out the full episode from the Dentalpreneur Podcast! E...

On today's episode, Dr. Mark Costes welcomes back valuation and transition expert Kyle Francis, founder and CEO of Professional Transition Strategies. The conversation dives deep into the current landscape of dental practice acquisitions, with a focus on how consolidation, private equity, and practice size are changing the rules of the game. Kyle breaks down valuation methods—SDE vs. EBITDA—and explains why many growing practices may outpace the traditional doctor-to-doctor buyer pool.  They explore what makes a practice "attractive" to institutional buyers, how multiples are really determined, and why the structure of your business (and your exit timel...

On today's episode, Dr. Mark Costes sits down with Nathan Raborn, a senior wealth manager at Eckard Enterprises who brings a unique perspective on alternative investments after spending over a decade in the oil and gas sector at ExxonMobil. Nathan shares how he transitioned from managing short-term and mid-term rental properties to focusing almost entirely on mineral rights and working interest investments. He explains why real estate wasn't delivering the cash flow he expected, and how oil and gas opened up new possibilities for passive income, portfolio diversification, and significant tax advantages.  You'll hear a clear breakdown o...

On today's episode, Dr. Dan Brisky and Dr. Tom Pfau dive deep into real-world implant complications and the critical lessons that come with them. From a mispositioned anterior implant that required swallowing pride and starting over, to incision openings in full-arch cases that demanded creative solutions like Botox for excessive muscle activity, they break down what went wrong, how they fixed it, and how to prevent similar issues.  The conversation covers flapless pitfalls, the importance of tactile verification with a ball probe, suture technique nuances, managing tissue dehiscence, preventing bone loss, and even navigating high-stress moments like r...

On today's episode, recorded live at Voices of Dentistry 2026, Dr. Mark Costes sits down with DSI Black Belt coach and tech entrepreneur Dr. Deren Flesher. They dive into Deren's latest venture, Airo Dental, an AI-powered platform starting with a smart scheduling assistant built to handle missed calls, after-hours requests, and overflow—without replacing your front desk team. They discuss real-world applications, AI's limitations, and where the future of dental tech is headed. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to...

On today's episode, Dr. Mark Costes is joined by Ashley Keith, Chief Operating Officer of Keith and Associates Dentistry in Mission, Kansas. With a powerhouse practice of over 50 team members and 23 operatories, Ashley shares her journey from healthcare tech and HR at Cerner to leading operations, marketing, and training at one of the most systemized, patient-centric dental offices in the country.  The conversation dives into how she and her husband, Dr. Bill Keith, scaled rapidly while maintaining culture, consistency, and care quality. Ashley breaks down her approach to hiring for personality over resume, creating digital training resources, a...

On today's episode, we continue our deep dive into overcoming overwhelm and restoring mental clarity in high-pressure clinical and business environments. Mark unpacks actionable strategies, including batching decisions, minimizing clutter, improving sleep hygiene, and building systems that reduce cognitive load. He explains the link between physical environment, digital inputs, and mental fatigue—while also highlighting the role of movement and recovery in regaining creative and strategic thinking.  In the second half, Mark shifts into leadership and case acceptance, exploring the crucial mindset shift from price-based presentations to value-based conversations. He challenges listeners to build internal team buy-in and...

On today's episode, we dive into one of the most common but misunderstood challenges in dentistry and entrepreneurship: overwhelm—the "O word." Mark Costes shares why he bans this word at DSI events and how our internal language and mindset can powerfully shape our lived reality. He breaks down the physiology of overwhelm, explains the mental toll of decision fatigue, multitasking, and cognitive overload, and shares personal stories from the early, chaotic days of juggling multiple businesses.  You'll also learn about the importance of structured delegation, how to build filters to prioritize effectively, and the impact of unc...

On today's episode, Dr. Mark Costes sits down with Dr. Andrew Kokabi, owner of Brookhaven Family Dentistry and a true example of grit, growth, and purpose-driven leadership. From his early days in a three-operatory practice with no paycheck, to leading a thriving 17-op fee-for-service operation with plans to expand to 30, Dr. Kokabi shares his deeply personal journey. He talks about how his upbringing as the child of Iranian immigrants shaped his business mindset, the painful but transformative experience of burnout, and the pivotal role the Dentalpreneur Podcast played in reigniting his passion and vision.  The conversation dives d...

On today's episode, recorded live at Voices of Dentistry 2026, Dr. Mark Costes sits down with Drs. Eric Appelsies and Alex Kantor, the duo behind the podcast Just a Couple of Dentists. They share how podcasting helped them build community, stay curious, and keep perspective as they navigate practice ownership and young family life. The conversation explores burnout, doing mission work to reconnect with dentistry, and the challenges of wearing every hat as a business owner. They also give a sneak peek into their upcoming tech projects aimed at solving real operational pain points in dental practices. Be...

On today's episode, we continue our conversation with dental attorney Evan Sampson as he and Dr. Mark Costes tackle the real-world legal challenges practice owners face. In Part 2, they unpack best practices for avoiding PPO audits, how to properly dismiss a patient, the right way to handle informed consent, and what to do when it's time to fire an employee—especially during riskier situations like pregnancy. Evan offers practical, step-by-step advice to help dentists stay compliant and avoid unnecessary legal exposure, no matter what state they practice in. Be sure to check out the full episode from th...

On today's episode, Dr. Mark Costes sits down with dental attorney Evan Sampson for a deep dive into the legal issues dentists face every day—often without realizing it. In Part 1, Evan shares his journey from litigator to dental-focused counsel and how his unique background helps him proactively guide practice owners through employment law, regulatory compliance, and contract issues. From the legal missteps that commonly trigger lawsuits to tips for setting up strong employment policies and handbooks, this conversation is packed with real-world insight to help dentists avoid costly mistakes. Be sure to check out the full ep...

On today's episode, Dr. Mark Costes joins Dr. Mike Lundy for a crossover conversation from the Ownership Awakened: The Dental Journey podcast, focused on what comes next after deciding you're ready for practice ownership.  Together, they walk through the early-stage decisions every future owner faces, including startup versus acquisition, building the right advisory team, leadership development, and designing a practice that can grow and adapt over time. This episode offers a practical, behind-the-scenes look at the ownership journey as it unfolds in real time. Be sure to check out the full episode from the Dentalpreneur P...

On today's episode, recorded live at the October 2025 DSI Mastermind, Dr. Mark Costes unveils a powerful 21-day Four Futures Challenge designed to reset your mindset, strengthen relationships, improve physical health, and gain financial clarity. With practical habits like daily breathwork, love bombs, movement, and a Friday social media fast, this challenge is both achievable and transformative.  The episode also explores deeper conversations around associate accountability, team training, and the realities of leadership in dental practices. DSI Black Belt coaches share insights from their mastermind groups, highlighting common struggles like cancellations, associate retention, and the importance of setting c...

On today's episode, Dr. Mark Costes welcomes Dr. Paul O'Malley, a pioneer in holistic and biomimetic dentistry with over 25 years of clinical and entrepreneurial experience. Dr. O'Malley shares his evolution from traditional full-mouth reconstructions to a minimally invasive, adhesive-based philosophy grounded in oral-systemic health. The two dive into root canal controversies, the science of mercury removal, and how dentists can reduce the need for endodontic treatment by preserving the pulp through proper restorative protocols.   Dr. O'Malley also discusses the founding of Great Oral Health, his natural oral care company focused on hydroxyapatite-based toothpaste, oral probiotics, and innovative p...

On today's episode, Dr. Mark Costes sits down with Steven Patala and Roman Shtimerman of NadaPayments, the company leading the charge in compliant credit card surcharging for dental practices. They discuss how their solution is helping thousands of practices eliminate a top 10 line item on the P&L by shifting credit card fees back to patients—without damaging patient trust or experience.  Steven and Roman break down the difference between compliant surcharging and dual pricing, how to roll this out effectively in your practice, and why most patients are already used to this model. They also dive int...

On today's episode, Dr. Mark Costes is joined by Ryan Gross, founder and CEO of CMO Share, for an insightful conversation on the evolving landscape of dental marketing, operations, and how to thrive in uncertain economic times. They discuss the critical importance of aligning marketing strategies with operational capacity, how to maximize ROI by tracking the right metrics, and the power of Google Analytics over analog systems.   Ryan shares how his experience with Disney and data-driven thinking shaped CMO Share's unique approach to dental marketing. They dive into the different strategies for startups versus acquisitions, explore how A...

On today's episode, Dr. Mark Costes is joined by Alexis Gallati, founder of Cerebral Tax Advisors and author of Advanced Tax Planning for Medical Professionals. Alexis brings a wealth of knowledge on proactive, high-level tax strategies tailored specifically for medical and dental professionals. The conversation covers everything from tax-saving tactics for W2 earners like short-term rentals and oil & gas investments, to advanced planning opportunities for business owners, including entity structuring, paying your children, and maximizing retirement contributions through backdoor and mega backdoor Roths.  Alexis also shares personal insights on being married to a neurosurgeon and how that i...

On today's episode, Dr. Mark Costes is joined by DSI Black Belt coach and co-founder of The Practice Launchpad, Dr. Chris Green, for an in-depth conversation on startup success in today's challenging dental landscape. Chris shares his journey of building a ground-up dental practice from a shell, highlighting lessons learned around construction, IT, design, and avoiding costly rookie mistakes.  The duo also explores why the fundamentals of a successful startup haven't changed, despite the rise in costs and consolidation across the industry. They emphasize the importance of mentorship—not as a sales pitch, but as a strategic mov...

On today's episode, Dr. Mark Costes sits down with longtime friends and financial experts Brent Saunier and Chris Sands of Profi2020 to unpack some of the most overlooked yet critical financial decisions dentists face. From the often misunderstood process of switching CPA firms and the emotional roadblocks that come with onboarding, to the dangers of outgrowing your entity structure without knowing it, this episode is packed with practical advice and real client stories.   The trio dives into why clarity around your finances is essential for long-term success, how to vet a great CPA, and why early education f...