Real Estate Past Clients: Why They Hire Another Agent Instead of You

Your past clients loved you. So why did they hire another real estate agent?

The answer may be much simpler — and more expensive — than you think.

In this episode, Tim and Julie Harris break down why successful transactions don't automatically create repeat clients, why agents overestimate the strength of their databases, and why staying top-of-mind requires more than scheduled emails, social media posts, and automated marketing.

The episode starts with an experienced agent who discovers that a former client listed with someone else because they assumed he had retired. That story illustrates the larg...