AI At Work, Humans In Charge | S5 E45
Published: October 30, 2025
Duration: 32:48
Send us a text
A packed Lisbon room. A candid conversation with Sérgio Ferreira, Partner at EY and Jo Smets, President, CCLBL & CEO, BluePanda. And a straight shot of strategy on how AI shifts from cost-cutting to true growth. We take you inside real examples—finance, HR, retail, and contact centers—where automation speeds the work while people make the judgment. The result is faster decisions, 24/7 service, and new operating models that put digital assistants in every pocket and at every counter.
We dig into the trust problem head-on. When “good enough” AI content floods th...