S6E5 - Calm Before Think: Mastering Emotional Management in Professional Settings

Managing Workplace Emotions: From Reactivity to Resilience

In this episode of It's All Your Fault, Megan Hunter is joined by Cherolyn Knapp, a workplace conflict expert from the High Conflict Institute. Together, they explore the crucial topic of emotional management in professional settings, offering practical strategies for leaders and employees to handle heightened emotions effectively. Cherolyn brings her extensive experience as a lawyer, mediator, and workplace investigator to provide valuable insights into managing difficult situations and maintaining professional relationships.

Understanding Emotional Contagion
Megan and Cherolyn discuss how emotions spread in workplace settings - similar...