S8E11 - Worth Repeating: Turning Down High Conflict at Work with Cherolyn Knapp

In this classic episode from the archives, special guest Cherolyn Knapp joins Bill and Megan to tackle listener questions about managing challenging workplace dynamics. They explore how high conflict behavior manifests in professional settings - from overt confrontations to more subtle forms of workplace disruption.

The hosts examine why traditional disciplinary approaches often backfire, discussing instead how skills-based interventions can transform difficult workplace relationships. They emphasize the importance of recognizing that problematic behavior doesn't always present as obvious conflict.

Key Workplace Challenges Addressed:

Managing interdepartmental tensionsResponding to passive-aggressive behaviorSupporting targeted team members

Essential...