“Why Verizon Made Its HR Business Partners a Center of Excellence” Christina Schelling, SVP, Human Resources, Verizon

E205 - “Why Verizon Made Its HR Business Partners a Center of Excellence” Christina Schelling, SVP, Human Resources, Verizon

Published: August 11, 2026

Duration: 39:39

How can you create an HR Business Partner Center of Excellence?

Why does HR need to shift from owning programs to owning business outcomes?

My guest on this episode is Christina Schelling, SVP, Human Resources, Verizon

During our conversation Christina and I discuss:

Why naming the HRBP group a Center of Excellence gives partners community, shared goals, and focused development.How the HR business partner role is evolving to be more strategic.How Verizon defined HRBP success with four shared metrics aligned to their...