S8E365 - #365 – How Dimitri Masin hit $1M ARR in 5 months by refusing to launch early

A story about creating trust in a skeptical market by choosing quality over speed - on purpose.

This episode is for SaaS founders building in regulated industries—and anyone tired of chasing the next quick win.

Most SaaS companies fail because they launch too early. Dimitri Masin, Co-Founder & CEO of Gradient Labs, took a different path. He spent 14 months building before serving a single customer—against every startup playbook. His AI customer support platform now guarantees better performance than human teams and hit $1M ARR in five months after launch.

And this...