
Minerva on Retention, Saylor on Service Report, Saxon on Expenses | Daily Dealer Live
Published: March 11, 2026
Duration: 1:01:54
Today's show features:
- Mike Minerva, General Manager/Partner of Capital Motor Cars
- Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at CDK Global
- Ben Saxon, General Manager of Inver Grove Ford
This episode is brought to you by:
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