Minerva on Retention, Saylor on Service Report, Saxon on Expenses | Daily Dealer Live

Minerva on Retention, Saylor on Service Report, Saxon on Expenses | Daily Dealer Live

Published: March 11, 2026

Duration: 1:01:54

Today's show features:


- Mike Minerva, General Manager/Partner of Capital Motor Cars


- Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at CDK Global


- Ben Saxon, General Manager of Inver Grove Ford


This episode is brought to you by:


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