Empowered Owners

E38 - REPLAY: Customer Service Excellence: The Power of Individualized Management with Shannon Hayden

Published: October 22, 2024

Duration: 39:28

Switching careers can be quite an adventure, no matter how many times you've done it before. And when it comes to taking on a new role, especially in management, the challenge doubles. Suddenly, you're not just responsible for your daily tasks but also for building and nurturing relationships with your team. It's no easy feat, but it's a vital part of becoming a successful manager.


Join us for an exciting replay episode of Empowered Owners, where we sit down with Shannon Hayden, Customer Support Manager at TVF. With over two decades of management experience...