E55 - Ductwork and Dressage with Benoure's Grace Talamini

Meet Grace Talamini, the multi-talented coordinator at Benoure Plumbing, Heating & Air Conditioning. She manages social media, schedules service, and is one of Benoure's leading ESOP enthusiasts. After realizing she wasn't "a school person," Grace moved from Massachusetts to Vermont, landing at Benoure, where she found a company with better benefits than most in the trades. From being so nervous she couldn't order pizza to confidently leading biweekly ESOP meetings, Grace opens up about the challenges and rewards of stewarding employee ownership in year one, why high standards in craftsmanship naturally translate to ownership mindset, and how she's using TikTok...