E156 - Jo Lambert on Olo’s Big Bet to Give Restaurants Their Guests Back
Published: September 8, 2026
Duration: 31:51
Jo Lambert, COO of Olo, joins Hospitality Hangout live from Prosper for a conversation about the future of restaurant technology, online ordering, loyalty, guest data, and the next chapter of digital hospitality.
Jo brings a unique background to the restaurant industry, with leadership experience across American Express, PayPal, Venmo, Yahoo, Yahoo Finance, Yahoo Sports, TechCrunch, AOL, and global consumer technology. In this episode, she shares why she made the move into restaurant tech, what drew her to Olo founder Noah Glass’ vision, and why the industry still has so much room to grow through better digital tools.
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