Episode 104: AI Dog Years

E104 - Episode 104: AI Dog Years

Published: December 19, 2025

Duration: 1:18:58

Erick and Rich discuss what MSPs should make of AI-native, venture-funded MSP rollup Shield Technology Partners working side-by-side with OpenAI and hiring a C-level Palantir executive as its new CEO, as well as how and why to design your MSP for exit readiness even if you’re not selling today. Then they’re joined by ConnectWise CEO Manny Rivelo to explore AI’s long-term implications for MSPs and ConnectWise itself. And finally, one last thing: Just in time for holiday gift giving, there’s now drunk raccoon merch. 

Discussed in this episode:
Jim Siders joins Shield Technology Partners...