E106 - Episode 106: The AI Sh*t’s Getting Real

Erick and Rich discuss why the rise of AI-native “systems of action” poses a potential threat to the future of PSA solutions, as well as strategies for building an effective, valuation-boosting MSP leadership team. Then they’re joined by Kevin Lancaster, CEO of BetterTracker and Channel Program, for a must-hear conversation about what AI means for the long-term competitiveness of smaller MSPs. And finally, one last thing: a phishing attack involving actual fish, or aquatic creatures anyway. 

Discussed in this episode:
AI “Systems of Action” Have Worrying Implications for PSA Vendors
By Kevin Lancaster: MSPs, the AI $hit is a...