E108 - Episode 108: You Got Chocolate in My Peanut Butter

Erick and Rich discuss what ConnectWise buying zofiQ says about the future of AI automation and tool stacks for MSPs and how to make sales excellence as important a part of your culture as technical excellence. Then they’re joined by two top executives from Thread for an inside look at AI-powered service desk automation from a leading vendor in the field. And finally, one last thing: an incident involving a Waymo in Phoenix that might inspire you to delay your first ride in a self-driving car. 

Discussed in this episode:
ConnectWise To Acquire zofiQ—Bringing AI-Powered Autom...