E109 - Episode 109: Inherited Chaos

Erick and Rich discuss the impact that security and AI maturity are having on MSP valuations and three concrete techniques for increasing valuations by increasing EBITDA. Then they’re joined by Michael Assraf, CEO and founder of Flamingo, to explore that company’s unconventional open-source approach to MSP tooling. And finally, one last thing: A data-based look at the most overused buzzwords in email, and a confession by Erick and Rich that they use most of them. 

Discussed in this episode:

Flamingo home page (including links to OpenMSP and OpenFrame)
Flamingo’s Unorthodox Plan to Turn MS...