
E128 - Episode 128: Feel the Burn
Published: June 26, 2026
Duration: 1:09:52
Erick and Rich discuss Rewst’s effort to democratize automation for everyone who works at MSPs and their agents too, plus three ways to address customer satisfaction issues before they ruin client relationships. Then Rich is joined by Rewst CRO Charlie Tomeo for a look at Rewst’s perspective on the present and future of automation for MSPs. And finally, one last thing: how an Australian air conditioning mechanic set a new Guinness record by yelling a single word louder than a jet aircraft.
Discussed in this episode:
Rewst Answers the Automation Divide With AI-Native Capabilities as MSP T...
Discussed in this episode:
Rewst Answers the Automation Divide With AI-Native Capabilities as MSP T...