Episode 135: Ding Dang Right

Episode 135: Ding Dang Right

Published: August 14, 2026

Duration: 1:04:03

Erick and Rich discuss the thorny challenges MSPs face on AI pricing as well as strategies for never, ever sending clients an invoice that surprises them. Then they’re joined by Hexi Xiao, CEO of Bumblebee, for an experience- and expertise-based conversation about why AI agents are powerful and why they’re also not the cure-all answer to every business pain. And finally, one last thing: Why the next shrub you drive past may be surveilling you.
 
Discussed in this episode:
MSPs Are Drifting Toward an AI Pricing Niagara
New Jersey officers dress up as shrubs to ca...