S1E59 - Andrew Sykes - Building Trust, Floor by Floor

In this episode, Trisha interviews Andrew Sykes, author, speaker, and founder of Habits at Work, who brings the science of behavioural change into business performance. Andrew is a lecturer at the Kellogg School of Management, where he helps leaders build trustworthy organisations.

Drawing from his powerful personal shift during the 1995 Rugby World Cup in South Africa, Andrew explores how trust is built "floor by floor" like a skyscraper. The conversation delves into why trust often breaks down in diverse teams and how cultural intelligence intersects with trust-building.

Andrew reveals practical strategies for building trust through...