E43 - Observability in the AI Era with New Relic's Nic Benders

What happens when nobody wrote the code running in your production environment? As AI-generated software becomes standard practice, platform engineers face a new challenge: operating systems without experts to consult.

Nic Benders, Chief Technical Strategist at New Relic, has spent 15 years watching observability evolve from basic server monitoring to understanding complex distributed systems. Now he's tackling the next frontier: how to maintain and operate software when there's no human author to ask why something was built a certain way.

The conversation covers the shift from instrumentation being the hard problem to understanding being the bottleneck...