S2E65 - AI Transformation Without Change Management is Useless ft. Mike Russell

The only thing more important than embracing AI transformation for legal teams today is being able to communicate the change and manage it. In this episode of Between the Briefs by Steno, hosts Adrian Cea and Joe Stephens sit down with Mike Russell, Head of Global Legal Operations at Expedia Group, to explore just how legal operations is spearheading this movement. 
What You’ll Learn:
How to position change management as the most critical skill in legal operationsThe framework for evaluating AI tools in legal departmentsWhy measuring "lawyer hours saved" alone is an incomplete metricHow to structure listening tou...