S2E50 - Autonomous Agents Unattended Risk

Autonomous agents are quietly shifting from helpful copilots to operational actors, and that shift becomes very real the moment a bot starts opening tickets for you. In this narrated edition of “Autonomous Agents, Unattended Risk: When Bots Start Opening Tickets for You,” we unpack why ticketing is not a low-stakes sandbox, but a high-privilege interface into your systems of record. You will hear how autonomous agents move from suggestion to participation, how their tickets shape perception of risk and work, and why leaders need to see these bots as semi-privileged identities instead of clever experiments. This episode is based on m...