The Post-SaaS Paradox: Why Your AI Strategy is Scaling Architectural Entropy

Most enterprises think they’re rolling out Copilot. They’re not. They’re shifting—from deterministic SaaS systems you can diagram and audit, to probabilistic agent runtimes where behavior emerges at execution time and quietly drifts. And without realizing it, they’re deploying a distributed decision engine into an operating model that was never designed to control decisions made by non-human actors. In this episode, we introduce a post-SaaS mental model for enterprise architecture, unpack three Microsoft scenarios every leader will recognize, and explain the one metric that exposes real AI risk: Mean Time To Explain (MTTE). If you’re responsible...