AI Chatbots vs Doctors: UK Study Reveals Shifting Healthcare Trends

AI Chatbots vs Doctors: UK Study Reveals Shifting Healthcare Trends

Published: May 13, 2026

Duration: 1:40

Over one in seven UK residents now opt for AI chatbots over GP appointments, with 15% of adults surveyed making the switch. Long NHS waiting lists drive this trend, but concerns arise as a fifth of chatbot users didnt seek professional help and a similar number skipped doctor visits based on AI advice. Doctors warn of an unregulated AI health system, while public opinion is divided on AIs role in clinical decisions.

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