E1073 - Hobby Jobs: The $911.75 Million Test — Who Supports the Collector?
Published: September 6, 2026
Duration: 26:56
Card Ladder tracked $911.75 million in online card sales during August 2026. That total exceeded the prior monthly record by more than $200 million.
The demand is clear.
The question is whether the sports card industry has the people and systems to support it.
Brett explains why customer support shapes the collecting experience, how Leighton Sheldon built trust into the acquisition process at Just Collect, and why industry experience starts with solving collector problems.
Brett also announces BCW Supplies as the sponsor of Hobby Jobs and examines COMC’s search for a Customer Support Ma...