S3E79 - Day 262: How Travel Advisors Can Make Business Audits a Team Habit

The people closest to a travel-agency problem often notice it before the owner does. A team member may see an inefficient workflow every day. A client may feel confused by a step in your inquiry process. A contractor may know exactly where handoffs, communication, or tools are slowing the work down.

In this episode of Travel Agency in a Year, Rachel K explains how travel advisors can bring other people into the audit process. You’ll learn how to ask better questions, gather useful feedback without becoming defensive, and turn audits into an ongoing business ha...