Phlebotomy Exam Prep 86, Communication With Anxious Patients
Published: July 21, 2026
Duration: 3:08
This podcast is made by Ran Chen, who holds an EA license, Insurance and Securities licenses (Series 6, 63, 65), and the CFP® designation. He is passionate about opening access to high-quality exam preparation resources and helping learners prepare more effectively for professional certification exams.
In this episode you will learn:
- How to properly acknowledge and validate a patient's fear instead of dismissing it.
- The best way to explain the phlebotomy procedure using simple, clear language to reduce anxiety.
- How to actively use distraction and breathing techniques as coping mechanisms for nervous patients.
- Why you must avoid the common e...