Corner Booth Podcast

Richard Zoob, CEO of Rosa Mexicano, is leading one of the restaurant industry's most established brands through a period of renewal. Drawing on experience across independent restaurants, national chains, private equity-backed brands, and his own restaurant concepts, Zoob shares how a 40+ year-old company is adapting to changing guest expectations while protecting the identity that made it successful. His approach offers valuable perspective for operators managing mature concepts, navigating change, and pursuing long-term growth. Many operators face a common challenge: growth initiatives, promotions, and menu additions can slowly create operational complexity that weakens execution and blurs brand identity...

In this episode of Corner Booth, host Chris Tripoli sits down with Julie Nguyen, co-owner of Crawfish Cafe, a five-location restaurant group built around one of the restaurant industry's toughest challenges: a highly seasonal product. What began as a leap from the tech world into restaurant ownership has grown into a multi-unit operation, forcing Julie and her team to continually adapt, solve problems, and rethink how to build a business that can thrive beyond peak season. For many operators, success creates new challenges. Julie shares how Crawfish Cafe evolved from a small family-run concept into a growing...

In this episode of Corner Booth, host Chris Tripoli sits down with Tim Gannon, co-founder of Outback Steakhouse and creator of the Bloomin' Onion, whose leadership and growth strategies helped shape one of the restaurant industry's most influential brands. While Tim's career includes building one of the restaurant industry's most recognizable brands, this conversation is less about restaurant fame and more about the decisions, relationships, and leadership principles that helped make that growth possible. Every growing restaurant eventually faces questions about leadership, partnerships, talent, and opportunity. Tim's journey offers a unique perspective on each of those challenges...

Kyle Gardner has spent the past 16 years growing with Currito, rising from assistant general manager to Vice President of Operations for Thunderdome Restaurant Group's fast-casual brands, Currito and CityBird. Along the way, he's gained a front-row view of what it takes to build strong restaurant teams, develop future leaders, and support growth across multiple locations. In this episode, he shares the lessons he's learned about leadership development and why investing in people remains one of the most important responsibilities of any operator. One of the biggest challenges growing restaurants face is building a reliable leadership pipeline without...

In this episode of Corner Booth, Chris Tripoli speaks with Dimitri Fetokakis, owner of Niko Niko’s Greek & American Cafe, about building and sustaining a family‑run restaurant over nearly five decades. The conversation traces the restaurant’s origins in Houston, Texas from a small walkup stand to a high‑volume, multi‑unit operation rooted in community connection, operations consistency, and hospitality traditions passed down through generations. The discussion focuses on how family-run restaurant longevity is shaped by values rather than aggressive growth goals. Dimitri explains how commitment to authentic ingredients, generous portions, and treating guests like family cre...

In this episode of Corner Booth, Chris Tripoli speaks with Carolyn Haeler, founder of Mightylicious, about the realities of developing a packaged food product and bringing it to retail at scale. The conversation follows Hunter’s transition from finance into food entrepreneurship after a medical diagnosis forced her to rethink convenience, nutrition, and product quality. Her experience frames the discussion around why successful food products are rarely accidental. The episode explores the full lifecycle of retail product development, from in‑home prototype development and recipe iteration to securing early store placements and navigating buyer conversations. Rather than focu...

In this episode of Corner Booth, Chris Tripoli speaks with the founders of Carolina Table about what it really takes to extend a restaurant brand beyond the dining room. Drawing from deep experience in event planning, grocery operations, and hospitality execution, the conversation examines why brand extension beyond the dining room often looks appealing on paper but proves far more complex in practice. The discussion focuses on the realities of off‑premise catering operations and why success requires entirely different systems than in‑restaurant service. From early planning and site visits to menu design, transportation constraints, and time...

In this episode of Corner Booth, Chris Tripoli sits down with John Terzian and Brian Toll, co‑founders of The h.wood Group, to explore how hospitality concepts are created, refined, and expanded at scale. The conversation traces their early paths into nightlife and hospitality, highlighting how passion for hosting, community building, and creative execution shaped their approach to business long before formal restaurant development. The discussion focuses on the realities of concept creation and what it takes to move an idea from vision to execution. Terzian and Toll describe how early experimentation, frequent failure, and complementary le...

This episode of Corner Booth features Randy Sharpe, CEO of Wahlburgers, whose ownership is comprised of Chef Paul along with celebrity brothers Mark and Donnie Wahlberg. Sharpe shares his perspective after joining the brand during a pivotal transition period, stepping into leadership at a time when the company needed to reassess growth, execution, and brand standards. His background as a multi-unit operator and executive shaped a pragmatic, operations-first approach focused on sustainability rather than rapid expansion for its own sake. The conversation centers on the realities of smart restaurant growth and the operational consequences of expanding too...

Giancarlo Pagani grew up inside restaurants, learning early from a father who managed one of Los Angeles’ most notable dining rooms. His foundational years exposed him to both the highs of successful openings and the realities of a restaurant bankruptcy. Those early experiences shaped a deep respect for operational discipline, clear concept definition, and the long-game mindset needed to survive in the competitive restaurant business. His later work with major chefs and groups taught him structure, leadership, and the importance of mentorship, helping him rise quickly through management roles before stepping into entrepreneurship. In this episode, Giancarlo ex...

Charlie Eblen of Single Tree Barbecue shares a candid look at building a business from scratch after losing his corporate role in 2020. His background spans Army service, restaurant leadership training, and years shaping future managers, but starting over as a solo operator forced him to relearn everything he thought he knew. His story offers rare insight into the realities of moving from corporate structure to independent ownership, and why operator humility, financial hardship, and entrepreneurial learning curves shaped the foundation of his brand. In this episode, Charlie discusses the challenges of opening during the pandemic, including long...

Michael Serva brings a rare combination of fine dining training, journeyman experience, and small-town insight into his work at Bordo in Marfa, Texas. His background spans San Francisco kitchens, mentorship under demanding chefs, and years of hands-on leadership in other operators’ restaurants. That journey shapes the perspective he brings to running a compact, high-pressure operation in a remote location where consistency, resilience, and people skills matter as much as technical ability. In this episode, Michael talks about operational seasonality, staff development, quality standards, and guest experience systems as he explains how Bardo grew from a converted Airbnb in...

Mohammad Farraj, cofounder and Chief Marketing Officer of Talkin’ Tacos, joins Chris Tripoli on Corner Booth to share how an unconventional concept scaled rapidly without relying on debt, outside investors, or long‑term franchising. What began as a small food truck experiment during his final year of dental school evolved into a fast‑casual brand operating across multiple states, driven by disciplined reinvestment and hands‑on operational control. The conversation focuses on the realities of scaling through bootstrapped growth. Mohammad explains how early traction created pressure to expand quickly, forcing difficult decisions around capital use, real estate, and syst...

In this episode of Corner Booth, Chris Tripoli interviews Allison Balfour, cofounder of Southerleigh Hospitality Group, as she shares an operator’s perspective shaped by both hotel management and independent restaurant ownership. Before launching her own concepts, Allison spent years working in full‑service hotels and luxury properties, where she gained exposure to large teams, service culture, and structured operating systems that later influenced how she built her restaurant group. The conversation focuses on the challenges of managing multiple restaurant concepts within a single organization. Rather than scaling one brand repeatedly, Southerleigh developed distinct concepts with different serv...

Mark Greenblatt, Chief Operating Officer of Barry Bagels, joins Chris Tripoli on Corner Booth to share how a family‑run bakery evolved into a growing franchise brand without losing operational discipline. Having grown inside the business and later stepping into leadership, Mark brings a long‑term operator perspective shaped by decades of hands‑on experience across production, expansion, and franchise support. The conversation centers on the decisions required to build a scalable franchise growth strategy. Mark explains how Barry’s focused first on strengthening operational systems and expanding gradually from its strongest markets, rather than pursuing rapid national...

Otto Othman and Adrian Sanchez join Chris Tripoli on Corner Booth to share the real operational story behind building and scaling Pincho Burgers and Kebabs, a fast‑casual restaurant brand that grew from a single underfunded location into a multi‑market operation with locations throughout Florida and Texas. As cofounders and hands‑on operators, their perspective comes from navigating growth without institutional safety nets, formal training, or excess capital. The conversation centers on the challenges of restaurant growth and the discipline required to scale responsibly. Otto and Adrian reflect on the early years, when modest performance and trial‑...

Host Chris Tripoli talks with Tina Nielsen, who brings a high-level, industry-wide perspective to this episode of Corner Booth. As editor of Foodservice Consultant magazine, she works closely with restaurant consultants, designers, and operators across global markets, giving her a unique vantage point on how independent restaurants are adapting to shifting customer expectations, labor constraints, and rising costs. The conversation focuses on how value perception in restaurants has changed. Tina explains that guests no longer define value by low price alone. Instead, they evaluate whether an experience is worth their time, attention, and money. As operators serve...

In this episode of the Corner Booth Podcast, host Chris Tripoli sits down with Heather Neary, CEO of Taco John’s, to discuss the secrets behind growing a successful quick-service restaurant (QSR) brand. Heather shares her inspiring career journey from working in a cheesesteak shop to leading major franchise organizations, offering valuable lessons for restaurant owners and franchise operators looking to scale their businesses. Heather dives deep into franchise management strategies, including how to select the right franchise partners, maintain brand standards, and foster collaboration for long-term success. She explains the importance of strong operational systems, profitability at...

The Corner Booth podcast dives into the fast-growing specialty coffee and beverage market with guest Doug Willmarth, CEO of Beans & Brews Coffeehouse. Host Chris Tripoli explores how this regional favorite evolved from a single Salt Lake City coffee shop into a thriving franchise network. Wilmarth shares his journey from early restaurant roles to leading major brands like Pizza Hut and Wingstop, offering unique insights into what drives success in the competitive coffee industry. In this episode, listeners will learn about specialty coffee trends, including the rise of Gen Z-driven beverage innovation, cold brew popularity, and the growing...

In this Corner Booth podcast episode, host Chris Tripoli sits down with seasoned restaurateurs Jamie Adams and Leonardo Moura to explore the art and challenges of managing multiple restaurant concepts. From their humble beginnings in the hospitality industry to building four successful dining establishments in Atlanta, Jamie and Leonardo share their entrepreneurial journey, emphasizing the importance of defining a unique restaurant concept and creating memorable guest experiences. Listeners will gain actionable insights on how to scale restaurant operations, manage partnerships, and adapt to changing market trends. The discussion covers critical topics such as concept development, restaurant design...